What does it say about a website that they are willing to place, prominently, on their homepage, a real-time customer satisfaction score and the most recent uncensored customer comments? I think it says that the website is dang proud of the level of service they deliver and extremely confident that these results will be positive most of the time.

Kudos from CoFactors to CustomInk.com for their (apparently) great service and their gutsy decision to place themselves fully in their customers’ hands. I don’t presently need a custom-designed T-Shirt, but if I did this would be the first place I would turn.

This entry was posted on Friday, April 21st, 2006 at 3:11 pm and is filed under Finds, E-commerce.