You've invested a lot of money in a site or application. Shouldn't you find out if your audience can actually use it?

Far from adding a step to the process, such testing is a valuable way of protecting your investment. It allows you to course-correct almost in real time, and to have a high degree of confidence that a system has incorporated input from its users.

At Catalyst, we have several ways of cracking this nut. Our partners are always happy to review an interface at any stage of development, based on our experience building scores of systems for high pressure environments - what we call an expert evaluation. We're also happy to actually build a working prototype of an interface still under discussion, in order to usability test a concept. And, we'll organize credible lab-based or in situ tests anywhere in the country or around the world - to ensure that a carefully-targeted spectrum of end users provides verbatim feedback on a system.

Sometimes, to complement this kind of work, we recommend a competitive analysis (if one has not already been done), in order to see how others have solved similar problems. Contact us to learn more, or click through to the Services section of this site.